ChocZero: Customer Service Agent
Headquarters: Brea, California URL: https://choczero.com Join us on our mission to create really good tasting chocolate with none of the junk. As a member of ChocZero, you will help answer our customer inquiries on social media and through our website 5 days a week. We’re a customer first brand, dedicated to providing best-in-class solutions and policies for our community and giving them only the best–just like our chocolate! This work from home role is capable of being filled anywhere in North America, South America, or Europe/UK time zones but fluency in English is a must. Customers will ask a variety of questions, including ones regarding macros and dieting, and the ability to be colloquial and fast-paced with them is needed for authenticity. Hesitation can result in a customer feeling misguided, and while we do provide guidelines and macro replies, we prefer a person first approach where our customer service agents are commended for moving beyond the macro and into practical solutions for customer problems.What you’ll need: Deep passion for being a customer advocate. A familiarity with social media platforms and emojis
Headquarters: Brea, California
URL: https://choczero.com
Join us on our mission to create really good tasting chocolate with none of the junk. As a member of ChocZero, you will help answer our customer inquiries on social media and through our website 5 days a week. We’re a customer first brand, dedicated to providing best-in-class solutions and policies for our community and giving them only the best–just like our chocolate!
This work from home role is capable of being filled anywhere in North America, South America, or Europe/UK time zones but fluency in English is a must. Customers will ask a variety of questions, including ones regarding macros and dieting, and the ability to be colloquial and fast-paced with them is needed for authenticity. Hesitation can result in a customer feeling misguided, and while we do provide guidelines and macro replies, we prefer a person first approach where our customer service agents are commended for moving beyond the macro and into practical solutions for customer problems.
What you’ll need:
- Deep passion for being a customer advocate.
- A familiarity with social media platforms and emojis
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